Delete your data

How to request deletion

1. 1

   Email us

   Send a request to support@awakenyourvoice.org (or call 602-780-1179) with the subject “Data deletion request.”

2. 2

   Tell us who you are

   Include the full name and the email address on the account so we can verify the request. For a child’s record, the request must come from the parent or guardian on file.

3. 3

   We confirm and process it

   We verify your identity and delete the eligible data (see below), then email you to confirm. We complete requests within 30 days.

What is deleted

On your request we delete your account and associated personal data, including:

• Your account profile, name, email, phone number
• In-app messages you have sent or received
• Documents or photos you uploaded through the app
• Your device’s push-notification token

What we must retain

Awaken Your Voice LLC is a healthcare provider. Medical and treatment records (protected health information, such as evaluations, plans of care, therapy notes, appointment records, and billing/authorization records) must be retained for the period required by HIPAA and Arizona law, even after an account is closed. We cannot delete these records on request. We keep them only as long as required, then dispose of them securely. Deleting your app account does not delete your legally required medical record.

Questions

Contact Awaken Your Voice LLC at support@awakenyourvoice.org or 602-780-1179. See also our Privacy Policy.